Returns & Exchanges

Online courses

  • All ParkourEDU online courses are equipped with a 30-day satisfaction guarantee beginning at the date of purchase. Submit a refund request to our contact form within this period for a refund.

ParkourEDU Apparel, Books, & Equipment

  • To return or exchange items from the ParkourEDU online shop, submit request to our contact form.
  • Depending on the item’s eligibility, you’ll be able to proceed with one of the following options:
    • Full Refund or Exchange

      • Applies to most new, unopened items sold and fulfilled by ParkourEDU within 30 days of delivery.
    • Partial Refund or Exchange
      • Applies to most new, unopened items sold and fulfilled by ParkourEDU beyond the return window.
    • ParkourEDU Store Credit
      • Applies to most undamaged, opened items sold and fulfilled by ParkourEDU within 30 days of delivery.
    • Replacement
      • Applies to most items delivered in a damage or incomplete condition.
  • You may be asked to ship item/s back to ParkourEDU Headquarters in Boulder, CO, before receiving your refund.

RETURN FAQ

How long does it take to get my refund?

  • Credit/debit card refunds should be reflected in your own statements 3-5 business days after the refund has been issued.

 

Contact Us

Still have questions, comments, or concerns? Send us an email or use our contact form and we will get back to you as soon as possible.